About us

Elucidox is based in Ipswich, UK. Our technical writing specialists hold postgraduate-level qualifications in Technical Communication, and have over 13 years’ experience of researching, writing, editing, and delivering a range of technical documents for high-profile companies, including:

• AIM Technology
• Business Objects
• British Telecom
• Crystal Decisions
• i2
• Trimble
• ValidSoft

We can produce documents for companies who operate in many sectors, including computer software, manufacturing and pharmaceuticals.

We are dedicated to offering the most appropriate solution to your situation. We can help your customers gain the maximum benefit from using your product. By providing your customers with clear and concise documentation, we can provide valuable collateral in the sales process, reduce the number of support calls you receive and improve your customer satisfaction rating. All of these factors enable you to grow your business, reduce operating costs and retain customers.

Customers value our services because:

• We are highly qualified, and extremely experienced. We have worked for several large software and mechanical engineering companies, and have postgraduate qualifications in technical communication, so we are able to make a real difference to the quality of your product or service’s documentation.
• We are technically adept. We are equally at home in writing either user guides or more technical documentation that is aimed at programmers and engineers. We are also very experienced in the use of XML technologies to create and transform documents.